This Venue Partner Agreement governs your use of Game Set Engage as a partner venue. It supplements, and forms part of, our Terms of Service and should be read together with our Privacy Policy. If there is a conflict between this Agreement and the Terms of Service on a venue-specific matter, this Agreement controls.
Who This Agreement Applies To
This Agreement applies to venue owners and venue team members who register a venue and partner with clubs on the platform. The venue owner is responsible for their team members' use of the Service and for all activity under the venue account.
Registration
- You must provide accurate business and location information when registering your venue
- Your venue becomes active when you complete registration. There is no separate approval by Game Set Engage before you can ask clubs to partner
- We may suspend your venue, or remove it from the Service, at our discretion, including for inaccurate information or policy violations. While your venue is suspended or removed, it cannot request partnerships, join campaigns, create, edit or resume offers, or accept check-ins or offer redemptions
Partnerships
- A partnership is between your venue and one club. It is not tied to a particular campaign, and it does not guarantee ongoing or exclusive partnership status
- Each club decides for itself whether to approve your venue, and anyone on that club's team may approve or decline your request at the club's discretion. Approval by one club does not give you a partnership with any other club; you ask each club separately
- Once a club has approved your venue, you may take part in that club's check-in campaigns and run offers for that club's fans as enabled on the platform
- Your venue is shown to fans in the app only after at least one club has approved it
- Each request you make and each decision a club makes on it is recorded, including who made it and when
- A club may end a partnership at its discretion, and you may end a partnership from your dashboard
- A club may also stop accepting partnership requests from your venue. Doing so ends any partnership you have with that club and declines any pending request. While it does, you cannot ask that club to partner; this does not affect your partnerships with other clubs
- When a partnership ends, your venue is removed from that club's campaigns and your offers for that club's fans stop. Ending a partnership does not affect check-ins or offer redemptions that took place before it ended, the fees they accrued, or any invoices, and it does not affect your partnerships with other clubs. You may ask the club to partner again later, unless it has stopped accepting your requests
Venue Offers and Incentives
You may offer your own incentives to fans (for example, a discount when a fan checks in at your venue). You are solely responsible for honoring your offers and for ensuring they comply with applicable laws (including consumer-protection, advertising, and alcohol/age rules where relevant). Game Set Engage is not a party to the offer between you and the fan.
Fees, Contributions, and Payments
- You agree to pay the applicable per-check-in fee and per-offer-redemption fee for qualifying fan activity at your venue, as configured for the relevant club and shown in your dashboard
- These amounts are contributions to the partnered club; Game Set Engage facilitates the arrangement and retains a commission
- Fees accrue as qualifying check-ins and redemptions are approved and are invoiced monthly. Each invoice is payable by the due date shown on it, through our third-party payment processor or another payment method we accept
- If an invoice becomes overdue, your venue is paused until it is paid: it is hidden from fans and cannot accept check-ins or offer redemptions, request partnerships, join campaigns, or create, edit or resume offers. You can still sign in and view and pay your invoices, and activity resumes automatically once no invoice is overdue. This pause is separate from suspension under "Suspension and Termination"
- All amounts are quoted in US dollars unless otherwise specified
- You are responsible for any taxes applicable to your use of the Service and your offers
Fan Data — Use and Limits
Fan data shared with you through the platform is limited to aggregated check-in and engagement metrics, except for individual data of a fan who affirmatively checks in at your venue. You agree to:
- Use fan engagement data only for the purposes of your partnership with the relevant club
- Not sell, share, or otherwise disclose individual fan data to third parties
- Comply with applicable data-protection laws in your jurisdiction
- Delete fan data upon termination of the partnership, unless retention is required by law
Acceptable Use
Your use of the Service is subject to the Acceptable Use section of the Terms of Service, including prohibitions on fraud, scraping, misuse of fan data, and unauthorized automated access.
Suspension and Termination
We may suspend or terminate a venue account or specific partnerships for breach of this Agreement or the Terms of Service, non-payment after notice and a cure period, inaccurate information, or where required by law. On termination you must stop using fan data and delete it as described above. You may close your venue account at any time from your dashboard or by contacting us.
Relationship to Other Terms
This Agreement is in addition to our Terms of Service, Privacy Policy, Cookie Policy, and GDPR Compliance page. Provisions of the Terms of Service on intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law apply to your use as a venue.
Contact
Questions about this Agreement? Contact us at legal@gamesetengage.com.